The basic process of interviewing candidates for open positions hasn’t changed very much in the last century, despite radical changes in how people socialize and interact both in and out of the workplace.
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Traditional interviews continue even though no one enjoys them! There is little argument that traditional interviews are time-consuming for all parties involved, often repetitive, and highly subjective. If you include the time it takes to write up notes and to debrief the interview team with time actually spent interviewing candidates and multiply that by the number of candidates considered, you would quickly realize what a serious “time drain” interviews are on corporate resources.
Despite 8 Minute Speed Dating Paris Kentucky being a good, honest guy, women just weren't interested. When he created the controversial attraction techniques that he now teaches here at The Modern Man, beautiful women began flooding into his life and wanting to be with him. Since then, speed dating has spread across the.
Fortunately, recruiters looking to embrace a radical new approach and save countless hours of needless work (not to mention misery and frustration) can follow the lead of singles looking for love.
“Speed interviewing” and the concepts supporting it come directly from the social phenomena known as “speed dating.” Supported by lots of cognitive research that suggests initial intuition is as accurate as or more accurate than prolonged assessment, a few leading-edge organizations are hopping on board and testing speed interviewing as a possible solution to end the giant disconnect between society today and the HR systems of yesterday.
Brave corporate pioneers include such firms as IBM, Abbott Labs, PNC Financial, Travelodge, Texas Instruments, the Salt River Project, and RBC. The companies use this process for experienced candidates and for college hires.
Thin Slicing: The Power of Thinking Without Thinking
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HR traditionalists are probably wondering how anyone could gather enough information in a short burst of interaction to make a decision as complicated as whom to hire. After all, there are so many parameters to consider.
However, if you pay any attention to the New York Times bestseller list, you might have heard about a book entitled Blink written by Malcolm Gladwell. While there are numerous learnings in the book relevant to HR, one of the most relevant to this discussion is the concept of “thin slicing.”
Thin slicing is something we all do every day. It is the act of taking an activity and breaking it down into micro segments, which then get coded and analyzed for trends. For instance, when you are driving, your mind captures input from a variety of sources including your car’s instrument cluster, the rear- and side-view mirrors, your peripheral vision, the sounds around you, and of course, your view out the windshield. Your mind then analyzes to help you make a decision about your next course of action. The capture and analysis of all that data takes place in seconds.
Every activity can be thin sliced. While Gladwell introduces several examples of thin slicing, one of the most relevant to us in recruiting has to do with analyzing married couples to determine the health of their relationship.
This is the most relevant example, because accepting a job with an employer is a lot like accepting a spouse in a marriage. Both parties come to the table with expectations, both parties enter into the arrangement voluntarily and can exit at any time, both parties derive benefit from the relationship, and yet both parties remain separate entities continuing to grow/evolve.
In presenting the research of psychologist John Gottman, Gladwell explains how thin slicing videotaped interaction between two married individuals allows Gottman and those trained by him to predict with 95% accuracy how likely the marriage is to last. Gottman’s research of 3,000 couples started in the 1980s. He began with an hour of videotaped interaction and coded each second of video by tagging it with one of 20 enumerated emotions that were present in each of the participants’ facial expressions. The enumerated emotions were then summed and added to additional biofeedback data producing a ratio of positive to negative.
After years of study, he discovered that the observation period could be cut to 15 minutes with a negligible impact on predictive accuracy and to three minutes if an 80% accuracy rating is tolerable. Today, Gottman only looks for four signs: defensiveness, stonewalling, criticism, and contempt, the last being the most telling sign of failure.
Thin slicing works because the subconscious mind is very methodical and rational. In reality, it functions like a finely tuned computer program. The conscious mind, on the other hand, is not as methodical, rational, or unbiased.
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As a result, decisions influenced by the subconscious, something that often occurs when time does not exist to evaluate things further, tend to be much more accurate and fact-based.
Speed Dating Concepts
Speed dating is a relatively modern process that is used to help singles rapidly screen a large number of potential dates. The process has been used successfully by dating services, senior citizen groups, and even churches. It was designed because many individuals found that the traditional approach to dating just wasn’t working for them.
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The concept is simple and relatively straightforward. Individuals looking for a date sit at separated tables and do a five-minute interview with their first potential date. Then a bell goes off, and each of the potential dates get up and rotate to another five-minute interview, until they’ve interviewed everyone who has interested them. The concept is popular because it allows you to meet and then quickly determine whether an individual fits your selection criteria and is worth the time and the risk involved in an actual one-on-one date.
Speed dating advantages include low risks, a brief time commitment for each assessment, and an opportunity to meet and assess a large number of candidates all at once. Speed dating groups routinely report high satisfaction rates, as well as relatively high dating success rates, in spite of the relatively short initial assessment time.
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Like Gottman’s experience with assessing married couples, many who have found speed dating effective had to complete the process several times to help hone their subconscious mind’s ability to discern what truly leads to success versus what the conscious mind states you should look for.